Case Studies
Case studies from enterprise software, design systems, fintech, and consumer products.
Rethinking the WAE Collector experience to eliminate user friction and prevent competitive losses for ISP customers
Reducing friction in a tedious enterprise workflow — cutting required CSV fields from 32 to 8 and redesigning the full device onboarding experience for ISPs
Redesigning the case management experience for Juniper Networks TAC engineers to reduce average resolution time from 3+ hours
Designing a second-screen mobile experience to revitalise Set-top box engagement against streaming competition in India
A Google Analytics-style dashboard for physical retail — tracking customer movement, dwell time, and behaviour to improve in-store experience