About me
Table of Contents
Who I Am #
I’m Bala Murugan, a Senior UX Designer at Cisco with over 12 years of experience crafting user-centered design solutions for complex enterprise products. I specialize in transforming intricate technical workflows into intuitive, delightful experiences that users actually want to use.
Currently, I work as a Senior UX Designer at Cisco Systems, where I lead design initiatives for networking management tools used by ISPs and enterprise customers worldwide. Previously, I’ve contributed to design teams at Juniper Networks, KPMG, and Wipro.
Although I have spent most of my career as an individual contributor, I have mentored and trained several designers in the past. I’m fully capable of building a design team that can create projects customers will love. Also, I run a meetup group UXTroupe for self-learning designers.
Professional Experience #
Senior UX Designer • Cisco Systems #
2020 - Present | Bangalore, India
- Lead UX design for CrossWorks Traffic Engineering platform used by ISPs globally
- Designed device onboarding flows that reduced setup time by 60%
- Established design system components used across 5+ networking products
- Conducted user research with network engineers and implemented data-driven design decisions
UX Designer • Juniper Networks #
2018 - 2020 | Bangalore, India
- Designed enterprise network management interfaces for telecom operators
- Collaborated with engineering teams to implement responsive design patterns
- Created user personas and journey maps for complex B2B workflows
UI/UX Designer • KPMG #
2016 - 2018 | Bangalore, India
- Designed custom enterprise applications for Fortune 500 clients
- Led design workshops with stakeholders to define product requirements
- Created interactive prototypes for client presentations and user testing
Frontend Developer & Designer • Wipro Technologies #
2012 - 2016 | Bangalore, India
- Developed responsive web applications using modern JavaScript frameworks
- Collaborated with UX teams to implement pixel-perfect designs
- Mentored junior developers on frontend best practices
Skills & Expertise #
Design Tools: Figma, Sketch, Adobe Creative Suite, Principle, InVision, Miro, FigJam
Research & Strategy: User Interviews, Usability Testing, Persona Development, Journey Mapping, Information Architecture
Technical Skills: HTML/CSS, JavaScript, React, Design Systems, Accessibility (WCAG), Git
Methodologies: Design Thinking, Agile/Scrum, Lean UX, Human-Centered Design
Education & Certifications #
Bachelor of Engineering in Computer Science
Anna University, Chennai | 2008 - 2012
Certifications:
- Google UX Design Professional Certificate (2021)
- Nielsen Norman Group UX Certification (2020)
- Interaction Design Foundation - Design Thinking (2019)
Personal Projects #
Bookmark Hero
A Chrome extension to capture bookmarks with screenshots for better visual organization.
Goalbook (In Progress)
An AI assistant for writing SMART goals and tracking progress.
Rubber Band
A simple and utility-first component library for rapid prototyping.
Community & Leadership #
UXTroupe Meetup Organizer (2019 - Present)
- Organize monthly meetups for 500+ UX professionals in Bangalore
- Invited speakers from top design teams across India
- Created mentorship programs for early-career designers
Design Mentor (2018 - Present)
- Mentored 20+ designers through career transitions
- Guest lecturer at design bootcamps and universities
- Regular speaker at design conferences and workshops
Get In Touch #
Want to work together? I’m always interested in solving complex design challenges. Feel free to reach out using the form below or through any of the alternative contact methods.
Other Ways to Connect #
Response Time
I typically reply within 24-48 hours. For urgent matters, feel free to mention it in your subject line.
Download Resume: PDF Version